With AeroCRS system you can easily manage a Frequent Flyer Program with different earning level for your loyal clients.
AeroCRS frequent flyer system comes with an integrated set scheme for several options of running a frequent flyer program. You can run different levels of a program or you can run separate programs according to your airline frequent flyer program.
You can set each class and each route to accumulate a set amount of miles or points and award the customer and also to set different miles or points as a reward or bonus or status miles that can be removed from time to time.
once logged, the customer will be able to choose which route he would like to use with miles and the system will credit him for that, spending rules are also easily managed within the system.
Your reservations staff can easily search for a frequent flyer member or open a new one and the system will either create a number for the member or use the one you insert – you decide.
The Frequent Flyer number can be inserted by the customer on the website, by the reservation staff while making the booking, by the agent making the booking on the customer’s behalf or by the check-in staff while the customer is checked in.
In the Movements screen you can see all the member's points movements with relevant information regarding the points earning/spending. On this screen you can also create a manual movement of points according to the member request.
The Frequent Flyer Program also comes with a powerful feature, where you can generate newsletters, special campaigns e-mails, statements and more only for the program members.
You will be able to create an E-mail template with banners, promotions and any content you would like, attach customer information from the system, including current balance and more, and mass e-mail it to the frequent flyer members, which can be easily filtered according to their birthdays, members which doesn’t have balance and by other data you will have in the system!