Small and medium size airlines move away from expensive, complicated legacy systems and traditional distribution channels – airlines prefer to deal directly with the customer or with the travel agent without the need of a BSP or GDS, therefor increasing the revenue in their airline income.
AeroCRS operates a dedicated support line. Our support is accessible in various ways:
The first one is a small “help” button located within the system. This button allows you to chat directly with one of our support representatives (when available) or send an e-mail with an automated screen shot of the current screen you are in.
The second channel is via a standard e-mail address firstname.lastname@example.org.
The third channel is via our support portal, located at http://support.aerocrs.com You can find a full knowledge base of the system with articles, screen shots, training and will soon include videos.
The last channel is our Skype center or our direct phone lines for support which are available during working hours.
AeroCRS releases updates on a regular basis and our customers can always follow us on our Twitter account/ Facebook, LinkedIn, our support portal or even to get an E-mail regarding system updates, news, campaigns and more.